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Get help and find answers to common questions

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Browse guides and tutorials

Email Support

Send us an email and we'll get back to you within 24 hours.

Contact Support

Email Support

For general inquiries, technical support, billing questions, or feature requests:

support@equippanel.com

Response Times

Free & Starter Plans

Community support via email (typically 2-3 business days)

Business & Pro Plans

Priority email support (typically 1-2 business days)

Enterprise Plan

SLA-backed support with dedicated account manager

FAQ

Resources

Documentation

Comprehensive guides and tutorials

Demo Video

Watch our demo video to see EquipPanel in action

Privacy Policy

How we protect your data

Terms of Service

Terms and conditions

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Can't find what you're looking for? Contact our support team.

Contact Support

Support & Help Center

Quick Help

Documentation

Email Support

Contact Support

Email Support

Response Times

FAQ

How do I get started with EquipPanel?

Do I need a credit card to sign up?

How long does setup take?

How can I try EquipPanel?

What are the plan limits?

How do I upgrade or downgrade my plan?

What happens to my data if I downgrade?

Can I change my billing cycle (monthly vs yearly)?

What are add-ons and how do they work?

How do QR codes work?

How do I add team members?

What are the different user roles?

How do maintenance schedules work?

How many log entries can I create per equipment?

What are email notifications and how do they work?

What is report history and when is it available?

What is QR-code and PDF branding?

Can I customize equipment statuses?

What file types can I upload?

Is my data secure?

Can I export my data?

What happens if I cancel my subscription?

Can I delete my account and all my data?

What payment methods do you accept?

What happens if my payment fails?

Do you offer refunds?

Can I get an invoice for my subscription?

What browsers are supported?

Do you have a mobile app?

Can I integrate EquipPanel with other systems?

What if I encounter a bug or issue?

Resources

Documentation

Demo Video

Privacy Policy

Terms of Service

Still Need Help?